ABOUT THIS SNEAKER… 

• Production
  Lightweight construction with breathable mesh-knit fabric provides a comfortable and flawless fit.
  Lace-up closure for a snug fit.
  Features a soft linen interior with arch support and removable insole pad.
  Finished with a high quality EVA out sole for traction and exceptional durability.
• Production Time: 7-10 business days. The sneaker is customized only for you so the production time will be a little bit longer than usual. Please be patient.
• Shipping Time: 7-10 business days.
• Size: US 5-15 (EU 35-48). Please check the sizing chart and measuring instruction carefully before placing order as we CAN NOT offer return or refund if you choose a wrong size.

Any modifications must be done within 24 hours after placing order. All orders will be produced after 24 hours so once exceed 24 hours, you CAN NOT cancel/change the order. Please understand for us.

HOW TO FIND YOUR SIZE

• Prepare a pen, a ruler/tape measurer, and a white paper.
• Use a ruler or tape measurer to measure your foot (from the heel to the tip of your longest toe).
• Choose a size from the sizing chart above.
• Find the closest measurement, in Heel to Toe (cm), that is equal to or greater than the length of your foot. For example, a man whose foot measures 27 cm will fit size US 8 (EU 41).
  

  MEASURING TIPS  

  • To ensure an accurate reading when measuring, flatten your foot by shifting your weight forward.
  • If your measurement is between two sizes, always move up to the larger size.
  • Be sure to measure both feet. Many people have feet of different sizes. Fit to the larger of the two.
  • Fit yourself at a similar time as when you will be wearing the footwear. For daily footwear, fit yourself when you’ve been on your feet all day because your feet have expanded.
  • If you have a wide foot, please move up 1-2 size larger for better fit.

  CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY. IF YOU ARE NOT SATISFIED, PLEASE CONTACT US TO SOLVE THE PROBLEM. WE WISH YOU HAVE A GOOD SHOPPING EXPERIENCE HERE.

• 📦 Processing & Shipping Times We don't do mass production. Your order is custom-printed specifically for you upon ordering to ensure the highest quality.
  Crafting & Processing: Please allow 5-8 business days for us to create your item.
  Delivery Time: Standard shipping takes about 2-3 weeks.
  💡 Smart Shopper Tip: Combine your order with friends or family! Buying 2+ items significantly reduces the shipping cost per item.

• Our 100% Satisfaction Guarantee If you aren't completely happy with your order, let us know and we'll make it right!
  Returns & Replacements:
  Defect & Damage Coverage: All items come with a 7-day quality warranty. If your product is defective, damaged in transit, or you received the wrong item, simply contact us and we will ship a free replacement immediately.
  Return Conditions: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.
  Made-to-Order Policy: Because every item is custom-printed specifically for you upon order, we generally cannot accept returns for sizing issues or buyer's remorse. Please make sure to check our Size Guide carefully before checking out!
  Need help? Our team is always here for you. Reach out to 
  support@teealohamlb.com and we’ll resolve any issue within 24 hours.